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2014 The Year of Big Service - Mal on Future Radio
09 January 2014
As business and civic leaders kick off their ambitious plans for 2014, what will be the major drivers behind success throughout this year - and the next?
Social futurist and director of Next Wave International Mal Fletcher, spoke to this in this in an interview today with Future Radio in the UK.
This year, he says, will be the year of Big Service, with new approaches to Big Data, social innovation, the 'new' ethics and people empowerment through collaboration.
Click here to listen/download.
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