Next Wave International™ is a faith-based communications group >which is
training organizations to engage the future & move society forward
in a positive direction. Founder / Director: Mal Fletcher

Mal in The Guardian

Added 20 September 2009

View full list

Print version

'Recent research shows that almost 14 million people in the UK have either changed or considered changing their bank, healthcare or utility provider in the past year because they didn't feel they were getting 'anything back' from the relationship and found that one in 10 of us are set to terminate supplier agreements due to a lack of trust or respect,' writes Mal Fletcher in an article published this week in The Guardian's Public section online.

'The research highlights a renaissance of traditional values such as trust and security.' Mal continues. 'These are traits more commonly associated with personal relationships that are now creeping into the decision-making process when people choose service providers, in both the private and public sectors.'

The research, undertaken by the Benenden Healthcare group, one of the UK's leading health care providers, was part of a campaign seeking to measure consumer attitudes in the midst of recession.

It asks the question, 'Are consumers looking for a more traditional level of service in the face of the economic downturn?'

Read The Guardian article by Mal at: http://www.guardianpublic.co.uk/service-providers.

Keywords: guardian | the guardian | consumer

Permission to reproduce this article

Send us your feedback

Send this to a friend

Next Wave International is a powerful mission to Europe.
Make a Difference Today!

Read Mal's NEW book...
'FASCINATING TIMES: A Social Commentary'

Catch Mal on EDGES TV...
A Fresh Look At Our World Today...

Add Next Wave to your Favorites

BBC News

CNN Europe

EuroNews

Mal Fletcher Media Appeal

Austerity - Are Governments Wrong? Mal on BBC

Should Sunday Trading Be Extended? Mal on BBC

Racism vs Racial Identity - Mal on BBC

Are Churches Playing Big Brother? Mal on Premier Radio

Chips Under The Skin & Bio-Hacking - Mal on ABC Radio

More News...

Want to keep in touch with what Next Wave is doing each month? Enter your email address below.

Thank you for MasterClass in Riga, I really enjoyed it! God bless you!
Marco, Latvia

I was so blessed by a recent Daily Recharge that I forwarded it to my team. Many thanks.
Carly, Australia

I really really value the Daily Recharge. I always feel it's God's wisdom straight to whatever situation I'm facing. I'm so grateful to God that you've brought such awesome encouragement over the years & for committing your life to it.
laura Michelle Kelly, United States

Send us your feedback